Complaint Numbers

List of Complaint numbers of the Substations

SL No.DistrictComplaint TypeContact Number
1EASTGENERAL COMPLAINT202911|202912
2EASTDEV. AREA S/S202002
3EASTDEORALI S/S280067
4EAST5th MILE TADONG S/S 66 KV231901
5EASTTADONG S/S231922
6EASTSICHEY S/S 66KV284100
7EASTBURTUK S/S203291
8EASTCHANDMARI S/S206817

Last Updated On: 26 Jun 2014

How to lodge a Complaint?

  • In case of failure of supply the consumer has to contact the office of the concerned Assistant Engineer either on Telephone or in person to lodge a complaint.
  • The complaint registers are kept at various convenient location .The consumer has to lodge a complaint by giving details like, Name, Location, Consumer No., and Pole No. for easy access to E & PD employees.
  • If, there is a major fault, the electric supply of complete area goes off, it may take some longer duration for restoration of Supply.
  • If, there is some anomaly in the energy bill like Wrong reading, arrears amount shown though the bill is paid , etc. the consumer may contact to the Billing Section, E & PD & bring the anomaly to notice of concerned for rectification. In Urban areas Division office is dealing with the billing complaints and in Rural areas the Distribution Centre or Subdivision office are dealing the billing problems. If, there is abnormal delay in settling the complaints lodged consumer may contact to Higher officers in their office on any working days.