COMPLAINT NUMBERS

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                                                        COMPLAINT NUMBERS

List of Complaint numbers of Substations :

SL NO.    District      Complaint Type                 Contact Number

1                      EAST                GENERAL COMPLAINT          -           03592-202911/202912

2                      EAST                DEV.AREA S/S                         -           7908116561/7584085095

3                      EAST                DEORALI S/S                           -           7319042229

4                      EAST                5^TH MILE TADONG S/S          -           8145814546/7479095202

5                      EAST                TADONG S/S                           -           7076450727/9002968800

6                      EAST                DEORALI S/S                           -           7319042229/8617496959

7                      EAST                5^TH MILE TADONG S/S          -           7479095202 

8                      EAST                TADONG COLLEGE S/S           -           7479095202

9                      EAST                SICHEY S/S 66KV                     -           8158900231           

10                    EAST                BURTUK S/S                             -           7551008651            

11                    EAST                CHANDMARI S/S                    -                      

   Showing 1 to 11 of 11 entries

                                                                                                                                                    Last Updated on: 13 May 2024

           How to lodge a complaint?

1. In case of failure of supply, the consumer has to contact the office of the concerned Assistant Engineer either on Telephone or in person to lodge a complaint.
2. The complaint registers are kept at various convenient locations. The consumer has to lodge a complaint by giving details like Name, Location, Consumer No., and Pole No. for easy access to E & PD employees.
3. If there is a major fault, the electric supply of complete area goes off. It may take some longer duration for restoration of Supply.
4. If there is some anomaly in the energy bill like wrong reading, arrears amount shown though the bill is paid, etc. the consumer may contact the BillingSection, E & PD & bring the anomaly to notice of the concerned for rectification. In Urban areas, Division office is dealing with the billing complaints and in Rural areas, the Distribution Centre or Subdivision office are dealing with the billing problems. If there is abnormal delay in setting the complaints, the consumer who lodged the complaint may contact Higher officers in their office on any working days.

    List of Complaint numbers as per areas :-                                                                         

SL.NO	AREA/PLACE OF POSTING	NAME	DESIG	CONTACT NO.
1	Tourism	Sh. Bhim Thapa	A.C.E
2	HQ-III	Sh. Prakash Chandra Subba	C.E
3	LLHP	Sh. Binod Kr. Sharma	C.E
4	EHV	Sh. Krishna Kr. Pradhan	A.C.E
5	Temi	Sh. Binoy Sharma	A.C.E
6	Dentam	Smt K.S.C.T. Lepcha	S.E
7	SREDA	Sh. Arvind Rai	S.E
8	Namchi	Sh. Jagat Pd. Thapa	S.E
9	Pakyong	Sh. Ruplall Subba	S.E
10	Rongli	Sh. Gyampo Bhutia	S.E
11	Ravangla	Sh. Rajendra pradhan	S.E
12	EQP	Sh. Sonam Tashi Kaleon	S.E
13	HQ - II	Sh. Karma L. Gyurmed	S.E
14	HQ - IV	Daya Ram Kharel	S.E
15	HRDD	Khusendra Rai	S.E
16	SLDC	Namgyal Tashi	S.E
17	Topa	Thinlay Gyamtso	S.E
18	HQ-I	Pranay Karki	S.E
19	EHV (S/W)	Bikash Rai	S.E
20	Rangpo	Rajendra Gupta	S.E
21	Mangan	Kunga Lachenpa	S.E
22	Health	Tshering Peden Bhutia	S.E
23	Pakyong	Gyanendra Sharma	S.E
24	Ravangla	Rabindra Kumar Dhungyal	S.E
25	Rhenock	Phurba Wangchuk Lepcha	S.E
26	Health	Dilip Cintury	S.E

       Last Updated on: 31 JULY 2024